Mary C.

I lost my home in hurricane Michael on 10/10/18. We were building a new home back and ordered appliances on 7/10/19. Today is 3/22/21 and I still do not have my Refrigerator and Freezer and their customer service department can't tell me when I would get them. I was originally told it would be October 2020. When I didn't receive them I was then told January 2021, then February 2021, and now March 2021. Since we were building a home I had to send spec sheets for appliances so my cabinets are built to accommodate this set. The salesman has been rude, not helpful and told me I have to call Customer Service which in itself is an oxymoron. This has been a nightmare... I did receive my oven and dishwasher after 1 year ordering but to this date haven't received the warranties that I paid for. Mary Ann