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I ordered a $6 item for a retirement party. It came with the first and last letters on both lines missing. What a rip-off. AND, the shipping & handling was $8.25. So I paid $14.25 for a decal I could not use. I was willing to pay the $14.25 for the item because I though it was cute for a retirement party gift. BUT, for something that you can't read. That's really, really, upsetting.
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