Mary B.

I usually order Nupro through Amazon Prime but they stopped carrying it. Found it here at a decent price but it took way too long to receive it. Didn't ship for like 3 days. When I finally got a tracking number it didn't give me a time frame. It was a ups tracking number. Because it had been over a week and still hadn't received it when I checked tracking it said it was changed to USPS and no known date of delivery. Took about 2 weeks to get it.

I want my money back. I have received no answers and they have done nothing. They assured us they were one of the top attorneys in Orlando, charged us $1,500 and did nothing. They told us one thing and then I got a call from an attorney from ASAPlawyers and he didn't even know the case. He sent out a letter to the person we were trying to make a claim to that was different than the first lawyers told us. Our names were misspelled on the letter. The deadline for the response to the letter was 8/15/16 and I have have heard nothing. They don't return calls, reply to emails, and often you hang on forever on the phone on hold and then it just hangs up on you.

I encourage all of you who have complaints to pursue them further. File a complaint with the Better Business Bureau. I did and there is a reporter interested in talking with me. KEL still refused to return any of my money. The Better Business Bureau suggested I submit a complaint to the Florida Bar Association and here's the link for the PDF to do it http :// www.floridabar. Org/TFB/TFBResources. Nsf/0/AB230E7DCCC3B*******B*******BD6DC/$FILE/Inquiry%20Complaint%20Form. Pdf. I am also going to write the Attorney General and the Governor of Florida. They need to be disbarred at the very least and if enough of us complain something will have to be done. There are 99 negative complaints on here about them. Don't let this go. They are purposely stealing people's hard earned money.