Well Pep Boys here you go! First- you charge $145 an hour in labor, ridiculous! I'm in Staten island and other mechanics charge $95 an hour. You're going to lose a lot of business because people here are looking elsewhere. You've lost a lot of clients already on Bloomingdale Rd. Next to Dunkin donuts. You should really do something about your rates because Pepboys isn't all it's cracked up to be! I had to give a rating of one. To bad there wasn't a zero option... That would have been my choice as many others.