4th order I've placed - no auto. Only when I need to. All orders have been over $137.00 (free shipping). I live in a major city in Oregon, so the 1st 3 shipments came from Arizona. But they each took 4-5 days to arrive (FedEx Ground did the delivery, not a hand off to US Post Service) from date of 'your order has shipped' email confirmation. Inquired and answer I got was 'oh, your different products were at 2 different locations'. Huh? It's just one single product. 4th order was placed on 9/9 and is being shipped from Florida, with a 9/16 delivery date. WHAT, no dry cat food in any of your supplier's CA or AZ warehouses? I only order dry cat food from Chewy as it's almost impossible to get damaged en route. However, knowing it's now coming from Orlando, FL, anything can happen on a cross country road trip.