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Martin R.

Canada

Contributor Level

Total Points
262

2 Reviews by Martin

  • Unigearshop

7/6/23

I ordered from Amazon and received 3 broken used camping mat I returns them and they respond back this 'Could you accept a 20% refund as com- pensation and keep it? May I know your idea? I will arrange a refund immedi- ately when receiving your confirmation reply!
Looking forward to hearing from you! Sorry again for the inconvenience. If you have any further questions, please feel free to contact us.
Best Regards,
Unigear Customer Service

Products used:
Cabelas

  • Amazon

7/3/23

Dear Amazon,
I am writing to you today to express my concern about the recent trend of selling products as new on Amazon when they are actually used and open. I have personally experienced this issue on several occasions, and I am sure that many other customers have as well.
In my most recent experience,I returns multiple items from Amazon. When I received my order package, were clearly used or open or broken. The packaging was open, and the product themselves were dirty and had scratches and broken on them. I was very disappointed, as I had expected to receive a brand new product if any other business would do that would be held responsible but amazon is above the law
They are aloud to do falls advertisements
I contacted Amazon customer service about this issue, and they were very helpful. They issued me a refund for the headphones, and they also told me that they would investigate the seller. However, I am concerned that this issue is not being taken seriously enough.

I believe that it is unfair to sell products as new when they are actually used. This is especially true when the products are sold at a premium price. Customers who purchase these products are expecting to receive a brand new product,
And they should not be misled.
I urge Amazon to take this issue seriously and to take steps to prevent it from happening in the future. I believe that Amazon should require sellers to provide clear and accurate information about the condition of their products. Additionally, Amazon should have a system in place to investigate complaints about sellers who are selling used products as new.
I appreciate your time and consideration. I hope that you will take my concerns seriously and that you will take steps to address this issue.
Sincerely,
Martin raby

Tip for consumers:
Dear Amazon,
I am writing to you today to express my concern about the recent trend of selling products as new on Amazon when they are actually used and open. I have personally experienced this issue on several occasions, and I am sure that many other customers have as well.
In my most recent experience,I returns multiple items from Amazon. When I received my order package, were clearly used or open or broken. The packaging was open, and the product themselves were dirty and had scratches and

Products used:
After returning 3 self Inflating pad and multiple returns I prefer shop somewhere else I got my pad from cabela's

Service
Value
Shipping
Returns
Quality

Martin Has Earned 2 Votes

Martin R.'s review of Amazon earned 2 Very Helpful votes

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