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Got my package stuck in customs and had to pay 100% duty. So my order cost me 200% of what was stated on miniinthebox.
I was not aware the the package would come from outside of Europea Union, everything on the site looked to be from within EU. The language was my local language, the currency was local currency and nothing stated that the package was shipped from outside European Union.
I've tried several times to contact customer support, but they are completely non-responsive.
As far as I know this company is order and pray, because once they have our money, pray is all you can do.
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
Dear customer, could you send us a correct order number so we can check it for you? Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7