I was just in the vision works in Aurora, Illinois store number 81 in fox valley mall. I stoped In to look at glasses not knowing that you have to have a appointment to view glasses. The Young lady asked me did I have a appointment I said no she told me to get out. I looked at her like are you talking to me she repeated Get out I just left. It's not what you say it's how you say and to tell a potential customer to get out.