- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They jagged me around for 3 months and now tell me that they want to give me a wheelchair instead of a scooter. We had this SAME CONVERSATION over 9 weeks ago! What changed? They are the ONLY company my insurance works with, so I am screwed! WASTED so much of my time!
Martha hasn’t received any votes.
Martha hasn’t received any thanks yous.
Martha doesn’t have any fans yet.
Martha isn’t following anybody yet.
Empty.
Martha, while our recommendations for a power wheelchair or scooter vary by case and need, our goal is to provide the highest level of customer service. We care deeply about our clients and their satisfaction is very important to us. We would love to have the opportunity to address your concerns and better serve you in the future.
In accordance with state and federal privacy laws, healthcare providers are precluded from commenting in public or on social media sites specifically regarding a client’s treatment. We ask our clients to contact Hoveround’s dedicated support team so that issues may be addressed in a professional and timely manner. In order to protect your health information, you can reach Hoveround’s dedicated hotline staffed by resolution specialists at 1-800-964-6837 or by email at info@hoveround.com. Thank you, have a great day!