Marlene K.

I have always bought clothes on ZARA online with no problem at all, but i have been trying to buy several items this last two weeks and after I put my items in the shopping cart then proceed to the the purchase I receive the message operation not allowed, your request cant be completed at this time. If this problem continue please contact costumer service - so, I did chat on line and over the phone with a total of 6 people and none of them couldnt tell whats the problem. I did everything they told me to do... changed the browser, cleaned up my history, refresh, changed my password, and nothing... and the last one I talked today told me to use my iPad or phone stead of my computer, I did it and same problem... it is so frustrating. The problem isnt with my card, I even went in others retailers that I also shop on line and had no problem at all, so the problem is with their website... does anyone have ever had the same problem the me?