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I ordered a tagine in August for more than 200.00 and it is November and I still have not received it. I get many excuses and promises that it is in the mail. I opened a complaint with Paypal to get my money refunded but Kitchen niche does not respond to Paypal requests. Their prices are listed as a bit cheaper price but it isn't worth it for the aggravation-don't fall for it. They are scammers.
Marlene H.'s review of KitchenNiche.ca earned 11 Very Helpful votes
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Paid full price for new fondue set, received damaged and used item. No response from customer...
Wow, months later and I still haven't received my order. I emailed them and they indicated my...
Hi Marlene,
I am sorry you feel this way. While we had indicated that Tagine would take longer to ship out due to it being backordered, it definitely took longer than we had hoped.
The Tagine was sent to you last week, as per your email conversation with customer service. We emailed you the Canada Post tracking number last week. Did you check your spam folder? It was emailed to you directly from Canada Post. I checked on the shipment and it looks like delivery was attempted on November 3rd. You should have a delivery notice card in your mailbox.
We'd be happy to offer you a discount on your item for the sub-par shopping experience we provided. Please let me know if you'd be interested.
Kind regards
Roman