Markus B.

I do not know who these people are that are writing such glowing recommendations for TM Shipping, ie friends, family, TMShipping themselves? Because my experience is the complete opposite of these glowing recommendations. Before hiring an auto shipping company, I did my thorough research and was recommended to read reviews on this site - Transport Reviews.

The reviews about many auto shipping companies on this site warned of brokers accepting low prices and then the customer was left stranded with no driver 48 hours before the car was supposed to be picked up. This is exactly what happened with me when contracting TMShipping I was left with no driver hours before my scheduled date of pick up.

I contracted TMShipping and Julia more than 6 weeks before the date of pick-up for not one, but 2 cars. I explained very clearly that I needed to fly out on a Friday evening (Aug. 24) and my ideal pick-up window was the day before, but that I could do Wednesday afternoon Aug. 22 Friday afternoon Aug. 24 (Auto brokers require a 48 hour window). A week before pick-up I called. TMShipping and the days leading up to the pick-up date as well. I was always told that there was no problem with my pick-up date of Aug. 23 and Julia would be getting with me, as to who my actual driver would be. Normally, a driver should have been contacting a week to four days before the scheduled pick-up date.

48 hours before the scheduled pick-up I called Julia (she did not call me) requesting the name of my driver and time of pick-up. It was only then that she said there was a problem with the price she quoted me as being too low and the driver she wanted to use already made his pick-up on the day of my call. She was only concerned about the price, not the fact that it was imperative for my 2 cars to be picked up within the next 48 hours because I was completing a move and had to catch a flight in 72 hours, which was explained to her quite clearly during our initial conversation. I asked her if she could provide a driver, any driver irrespective of the price and advise. We spoke at noon and she said that she would get back to me by 4 pm that same day with no promise whatsoever that she would come up with a driver.

Therefore, I called Ship Your Car Now LLC and spoke with Jay Rapp. I explained my situation to Jay and he grasped immediately that I needed A DRIVER for the 2 cars to be shipped within 48 hours and said that he would find a driver for sure within 48 hours and that he would do the best on price, but considering it was within 48 hours, it would cost more than what TMShipping quoted me. He was right. It did cost more, but it was a fair quote and he called back almost immediately advising me that he had located a driver, Marcus of Lopes Shipping, for pick-up the very next day.

Interestingly while I was on the phone as well, he seemed to have the most-up-to-date technology, since he commented that there were "73 people in front of me". I am positive TM Shipping and Julia do not have this technology. The 73 people were 73 other suckers like me previously thinking that their order would be fulfilled at some lower price that no driver would touch.

The next day, Marcus of Lopes Shipping came to my home and picked up my 2 cars. He was a pleasant guy and he explained to me that he has been in business as an auto transporter for 8 years and has never had a claim. He said that Ship Your Car Now is a large broker and confirmed what I already concluded that Ship Your Car Now uses the latest technology in locating drivers. When I told him what had happened with TM Shipping, Marcus said that he had "never heard of this company." This comes from an auto shipper with 8 years experience of transporting cars from New England to Florida on a regular basis, and TM Shipping is based out of Miami.

Marcus picked up my car on a Wednesday from my home. When I arrived in Florida late Friday night, my two cars where perfectly parked next to one another in my driveway.

So when looking for the best shipping company from New England or around NYC to Florida or along the way, contact Lopes Shipping. When looking for a broker covering the entire country, contact Jay Rapp of Ship Your Car Now LLC. Don't bother with TM Shipping, unless you want to end up with no driver coming to pick up your cars and scrambling to contact another auto shipping broker 72 hours before your scheduled flight.