I booked one night in a hotel on this site, but was charged for two. I immediately cancelled my reservation, but was still charged for the full reservation. I was also charged a $5.95 service fee that was not disclosed during the payment process. When I questioned the charges, I was informed that their disclosure policy clearly indicated all charges are non refundable. This so called disclosure never appear during the checkout process. Do not use this website, it is one big scam.