Mark T.

I have never received Hulu, yet unauthorizes charges were made to my bank account, by a person or address that did match my account number! I called and was told, unfortunately, this happens all of the time. I asked the customer service rep (Michelle) why do they accept an account card that does NOT match the person requesting service. I received no response, other than... sorry! I the spoke to a supervisor (Jarrod), and all he could say that he wishes Hulu's policy was different, but they will accept a card, even though the person's identification does NOT match the card!