Mark S.

The product are fine.
It's the service, systems, and attitude that sinks.
I spent over $3500. I bought a new computer.
And got a protection plan for my hardware.
And they gave a free[is it special of them] remote service for my computer for a year.
The remote just be included with the protection plan at the same time, for the whole time.
I spoke to the support man and the clown above him.
They gave me the Same crap, a lot of silence from them.
A lot of embracement from.
CHEAP S O B SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!
Stop being cheap on your customers. And make it easy for them.
And, you should have satellite stores to get repairs and pick ups for the work being done, located in other places.
I live over 2 hours away!
Very simple, make deals with remotes and small retail stores.
Stop being cheap and stupid