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Mark S.

Dallas, Texas

Contributor Level

Total Points
80

1 Review by Mark

  • KaTom

10/5/22

If you're not familiar with these glasses; white wine lovers must check them out! I ordered a set of (8), and two arrived shattered. I called customer service and they assured me replacements would be shipped out right away. The factory inadvertently shipped me another box of (8) and when I called to let them know, my customer service person Kaitlyn Holloway assisted me immediately. Rather than ask me to ship the additional (6) glasses back, Kaitlyn told me to just keep all (8). This is what I call first class customer service!
Mark
Dallas

Products used:
Wine glasses

Service
Value
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