This is an absolute scam. I paid them $50 and sent a photo of my girlfriend's dog and what I received from them looked nothing like the detail in the advertisement. It was just a piece of metal with an indistinguishable etching of some kind on it. When I first complained, they wrote back and said that the reason for this was that I ordered "steel" instead of "silver". After I pointed out to them and provided proof that I had paid for and ordered silver, they wrote back saying that they would re-do it if I paid them an additional $20.
Since I have zero confidence that any re-do would be superior, I opted not to pay them anything additional.
I had paid through PayPal so I disputed the claim with PayPal. However, I learned shortly thereafter that PayPal does not protect buyers that use its service---it protects the SELLERS who pay them money. Makes sense I guess. So don't expect PayPal to help you if you use them