Hi. Ordered a Driver from Rock Bottom. Landed in Australia (5 miles from my home) and hasn't moved since. 5 days it has been sitting in the UPS facility. No one to contact. No one to ask about delivery. Don't buy from Rock Bottom if you are in a hurry.
Hi Mark. Without your order number I can't give answers but it does appear this shipped quickly from us, but yes sometimes due to International Customs departments in other countries the final delivery takes longer. You can certainly contact us though, we are always here to help best we can. Our contact info is in the website but it is 833-RBG-GOLF and Support@rockbottomgolf.com
Thanks!
Jamie -. – Rock Bottom Golf Rep
Hi Mark- We are sorry to hear that. Based off your comment it appears the order did ship quick from us. With international orders though, international customs departments can take longer processing once it hits your country. We the seller have no control over that. You can reach us at support@rockbottomgolf.com or call 833-RBG-GOLF, our contact info is also on the website.
Hi Mark. Without your order number I can't give answers but it does appear this shipped quickly from us, but yes sometimes due to International Customs departments in other countries the final delivery takes longer. You can certainly contact us though, we are always here to help best we can. Our contact info is in the website but it is 833-RBG-GOLF and Support@rockbottomgolf.com
Thanks!
Hi Mark- We are sorry to hear that. Based off your comment it appears the order did ship quick from us. With international orders though, international customs departments can take longer processing once it hits your country. We the seller have no control over that. You can reach us at support@rockbottomgolf.com or call 833-RBG-GOLF, our contact info is also on the website.