After Rightio carried out work on a wrongly diagnosed boiler problem, I went through the complaints procedure and got nowhere (as they will always say that their engineers have carried out their work correctly) so I then went through my credit card provider and have now successfully managed to get a charge back, as it was proved that Rightio failed to correctly diagnose the problem. After the complete bodge job done by Rightio, I then rang a local plumber to carry out the work, and not only was the price cheaper (and that included the part and VAT) but he actually looked for the fault and didn't just guess and correctly fixed it.
So, please everyone, go local and give Rightio a wide berth and for all those that have had a wrongly diagnosed problem, go for a charge back through your credit card provider. You have nothing to lose and everything to gain
“If you have used Rightio and had to get another company to fix please read.”
• Previous review
If anyone have had to get another company out to fix or diagnose a problem that was not correctly done by Rightio, then please contact your bank and try and get a charge-back if you have paid on credit card. Please get written documentation from the professional company and this will help in attempting to get your money back.
EVERYONE ELSE who are thinking about using these cowboys, charlatans, rip-off merchants, bodge job, good for nothing outfit, THEN DO NOT. You will be ripped off and left so out of pocket. Use a local company instead as they will be quicker, more efficient, nicer and the main thing, give you value for money.
Use Rightio at your own peril