I wish I would have looked at the reviews on sitejabber before doing business with bikeinn. I have no idea how they are 4.5 star rated on "verified reviews"? It took 5 weeks to receive my order. I googled "bike parts Canada" and was directed to bikeinn. It was only when I used the tracking number that I realized bikeinn is a Netherlands-based company. The international duty fees were a surprise extra cost.