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Mark H.

Contributor Level

Total Points
184

1 Review by Mark

  • Watermond

6/1/20

This site is a fraudulent "front" posing as a "company in the United States". On the website it lists the company location as an address listed in Florida and no customer service phone number. The address is actually just an abandoned house. This was also verified in person by an investigator from the local online fraud unit. Company is actually in China and will take your money and then refuse any refund requests citing any reason their computer randomly picks. When you email their "customer service " email it actually goes to any of three different emails that are all owned by the same person. Their "favorite" reason they use is they cannot refund your money because "the order has already shipped. Never mind that that would be physically impossible since they never actually ship anything at all, AND my order, for example, was canceled exactly 4 minutes after I placed it when I discovered they were a fraud so it obviously was NOT "already shipped!" They also like to claim that they are sorry but they cannot refund your money because the "item was returned to us by the shipping company, lost by the shipping company, and a number of other bogus "reasons." They never ship anything anyway so the bottom line is STAY AWAY AND NEVER ORDER FROM THIS COMPANY!

Mark Has Earned 4 Votes

Mark H.'s review of Watermond earned 4 Very Helpful votes

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