"I ordered a set of wheels and tires from carid.com. They look great only a couple weeks to receive them. I am completely unhappy with the lug nuts I received, they are just a steel (not chrome) lug nut that should be under a hub cap not a custom chrome wheel for everyone to see. I called carid and talked to 2 different tire and wheels reps and they both said that's what you get, and the picture you see of the lugs nuts are for illustration only. I spent almost 2 grand there and for a $35 set lugs they will never get myself, friends and families business. I have to go out a buy my own set of chrome lug nuts. Beware"
Dear Mark, we are deeply sorry that you are unsatisfied with the quality of the product!
Please, email me at jena.ra@carid.com, so I could locate your order in the system and look deeper into this issue, as well as offer you decent compensation due to this inconvenience!
I look forward to your answer.
Sincerely,
Consumer Relations Team at CARID.com