This is the email I wrote them. I want to cancel this plan. Your company has misled me into believing that you would assist with things covered in the contract, I have found this not to be true. I have provided information in regard to my A/C repairs and maintenance. Your company has looked and found loopholes to keep from paying anything towards the repairs. I have replaced two air handler units at the cost of over $4200.00, with no assistance from your company. Your company is misleading people.