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No where on this site did it specify that taxes were not included in the pricing. I just looked at more tickets and that statement is NOT where I was told it is when I called. My total at checkout did not include this and then suddenly an ADDITIONAL charge of $43 was added without my consent. I understand that taxes need to be calculated based off your area and whatnot, but if I shop or buy anything online taxes are always included in the payment screen. Not only is this misleading, but also caused me to not buy the BETTER tickets from stubhub because stubhub is upfront and honest about their pricing. I have now payed the same amount for lesser seats. When I called I was told that it was my fault and they are authorized to essentially charge my card whatever they want. I will never use this service again and will recommend people to stubhub as they at least tell you what you are actually paying.
Tip for consumers:
Don't use this site.
Mark F.'s review of SeatGeek earned 2 Very Helpful votes
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Mark, we are so sorry that this was your experience using SeatGeek. This does not sound like the normal process for our customers to go through at checkout or with our CX team. In regards to the pricing, we pride ourselves on showing "all in" pricing and not surprising customers with additional fees. We're are very surprised and disappointed that this was not what you encountered. Please, please email us at hi@seatgeek.com and reference this conversation so that we can dive in deeper and make it right.