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Great product and great prices but the customer service is SO bad I would rather pay more at another company (in fact I am) just to deal with better people. They are rude, unaccommodating, unreliable and their customer service reps make you feel like your inconveniencing them by asking questions. The few times I did order from them the stickers took multiple weeks to get done when on their website they claim 24 hour turnaround. The last draw was when they failed to get my product labels done with weeks of lead time and on the day before a big event they said they needed more time. In turn I had to spend hundreds of dollars on Avery labels and printer cartridges from Walmart and had to stay up till 5 in the morning (then be up by 7 to stand on my feet selling all day) printing 1000 product labels because they left me high and dry. The worst part is that they have great products and great prices, they're just SO AWFUL at any kind of customer service I will NEVER use them again. If you need a reliable company for product labels, DON'T USE THESE GUYS, NOT WORTH THE HASSLE! Pick one of the other thousand sticker companies out there.
Tip for consumers:
Seriously, If you print product labels and need a reliable company that can turnaround quickly (which you will someday), DO NOT USE THESE GUYS or you will be sorry. Don't get screwed yourself. Take it from someone whose been through it and has had to pull an all-nighter printing my own labels before standing at a booth for 10 hours. Not fun.
Mark E.'s review of Sticker Giant earned 5 Very Helpful votes
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DO NOT BUY anything from this company. They bait and switch offers and deals. They do not honor...
I purchased stickers from this company and sent them a physical copy to assure the correct size....
Mark,
I am very disappointed to hear about your experience. Customer service is something we pride ourselves on at StickerGiant and something we take very seriously. I understand your frustration in being caught in the situation you describe and would love the chance to resolve any issues with you, please email me at jesse.michaels@stickergiant.com so we can make this right.