Mark E.

I ordered a part from PartsGeek and they sent me another customers order. When I contacted them about the mistake I sent them pictures of the packing slip that was in the other customers name but in a box labeled for me. This was clearly their mistake and I expected them to send me the correct part immediately while I sent the incorrect part back. They were not willing to do anything other than allow me to send the part back for a refund that would take 10-14 days after they receive the part back. I needed this part and paid for fast shipping but they did not care. This is terrible customer service. If I made the mistake I can see not wanting to help but they made this mistake. I will NEVER buy from them again.