Mark B.

Awful service I called to cancel a flight within hours of booking because of an emergency I was told that yes it could be cancelled and I would be issued a full refund and also charged $75 to cancel which was fine. 24 hours later I was then told it could not be cancelled as the airline declined my refund and to contact them for any questions. I contacted the airline they then told me they never refuse refunds with 24hours of booking and have no record what so ever of just fly even trying to cancel my flight. I was on hold for 60 minutes then waiting to speak to somebody this company it is a joke if they can't have people actually do their job. DO NOT BOOK WITH THEM UNLESS YOU WANT HASSLE