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Customer service is horrible. Cannot escalate complaints. Dan Forman who claims is head of service says nobody else is ahead of him. Multiple tries and my order in July is now coming in January. Will not order from them again. You would think a company like this would be more diligent. Buyer beware!
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Haven't used a product because we have yet to get it!!!!
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I feel like another one of the "one kings fools" – BUYER BEWARE! I placed an order in February....
I ordered a piece of furniture in Nov '23 and never received it. Trying to get a refund now via...
Hello Mark, we appreciate you for taking the time to share your overall experience with your recent purchase from One Kings Lane, we apologize for the service you received previously and the lack of updates regarding the delivery of your order. Would you mind sharing your order information via email at yourvoice@onekingslane.com? I am more than happy to review your case and provide you with an update regarding the status of your order. Adria G.