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Candy F.

Contributor Level

Total Points
80

1 Review by Candy

  • Coach

4/17/24

Hello just received my STYLE ID: C1885
COLOR: IM/KHAKI BROWN MULTI
QTY: 1 this is the third time receiving my order the second my glasses was not properly delivered right was not wrapped up properly the sunglasses case was broken had to go to the another location to replace it then now the items was not properly wrapped up right again I called customer service her answer was because I had ordered from outlet store that's why the package was not properly wrapped right that's is Unacceptable its should not matter were a customer buy the merchandise online it's the same company personally customer are spending their money on a nice items I customer should be treated right. So to me that information I got from the customer service is if you buy online at coach outlet your item will be damaged or send to how every that's not right I'm very disappointed in coach I never again Experience this with gucci or any Brand.

Tip for consumers:
Hello just received my STYLE ID: C1885
COLOR: IM/KHAKI BROWN MULTI
QTY: 1 this is the third time receiving my order the second my glasses was not properly delivered right was not wrapped up properly the sunglasses case was broken had to go to the another location to replace it then now the items was not properly wrapped up right again I called customer service her answer was because I had ordered from outlet store that's why the package was not properly wrapped right that's is Unacceptable its

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