Mariza K.

My first time experience with Uber was objectionable! Signed up as a first time rider with Uber under a promotion called Chase50. Offer was for 50% off for first timers for the first 2 trips thru July 31,2017. Had a difficult time to get the first one honored and the second one was lamely refused. Their app is terrible! It willl not allow a promotion code to be accepted. Communication thru the app is rigid and tortuous and the usual 800 number in the charges description won't allow any incoming calls only refers you back to their app which is worthless. And to top it all the second driver's conduct and dress code was second rate to put it mildly. Thank goodness for Lyft which I have been using all along without any problems whatsoever. Their driver's professionalism is top rate. Even their promotions are automatic. I will erase Uber app not to use them ever again.