Marisa H.

Los Angeles County, United States

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CourtLinked

Legal Services

“CourtLinked's Incompetence Cost Me $5K”

8/11/21

Do not use this service. I am incredibly incensed over their incompetence, which cost me a court case yesterday. While they filed my Small Claims paperwork properly, they failed to process serve the Defendant. This was their reasoning, "Covid delays and backlogs may have resulted in the failure of sheriff service." CourtLinked did NOT notify me of this via mail or email, so I never had the chance to hire another process server. So imagine my shock over the judge dismissing my court case that cost me $5K because of the lack of proper process serving. I had been prepping for this case for months. CourtLinked gave me an $85 refund and offered to re-serve the case for me, but why would I trust them the next time around? I'm attaching their last response to me in ALL CAPS, which was so unprofessional, I couldn't believe it. I rarely write negative reviews unless heavily warranted, which this case most definitely was. Any justification CourtLinked may post in their defense will just further incriminate them.

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Thank you

Robbie M. – CourtLinked Rep Over a year old

Thank you for the reply. We process numerous cases successfully nationwide since 2004 and have helped thousands obtain judgment/justice. We are the best at what we do. We researched, prepared and filed your case; to be submitted to a third party for service which was never performed - we do not commence the serving. The defendant in your case received notice of the filed case, requested a reset and later filed a counterclaim. You did not bring this to our attention so we can check the court docket to ensure everything was correctly filed. If we had knowledge of non-service by the third party, this would have been served promptly. We issued a full refund and also offered to assist you by utilizing and covering another licensed third party for serving. We value you as a client and also offered to assist you with the new filing at no charge. We need to be aware of all filing done on the case (resets, dismissals, counterclaims, etc).