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But a tv from them. On tv product page states 30 day return policy. I ordered TV based on BH recommendations. I wasn't satisfied with product and decided to return for something else. I was told since TV is over 37', I can't return it even thought on product page states 30 day return. Total misleading. I written to 10 different customer service and to no satisfaction, none of them cared. I've been a BH customer for years and have spent over 10k with them over the years and this is the way they treat there customer. Amazon does not have these scandalous return policy. Don't put 30 day return on a product page and they switch policy. Would not recommend BH. Look to Amazon or Adorama for customer service
Tip for consumers:
MicroCenter has TV $100 cheaper
Products used:
43" LG OLED C3
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I completely understand if something gets damaged in shipping, but my box isn't perfect shape and...
Extremely disappointed with this company. Ordered a product weeks ago, and it still hasn't shown...
Web No: 1102203074 Thank you for your order and this feedback. We regret your dissatisfaction. Our return policy is online at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp and does not seem misleading, but we are always receptive to suggestions on improving. You purchased two 42" OLED 4K TV sets. Our return policy is that they may be returned within 30 days of the delivery date for a refund or exchange ONLY if the manufacturer's packaging is sealed and unopened. If defective, can be exchanged for the same item only. -- Henry Posner / B&H Photo-Video