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I subscribed for one year and barely used the service. When they processed one year renewal next time, I canceled the service within two weeks and asked for a refund. They denied my refund. I would understand if they had pro rated the charges, but keeping a one year cost for less than one month of use is totally unfair! I do not recommend this service to anyone! Don't like companies that are not fair to customers.
Tip for consumers:
Do not pay for one year of service, even though they give you a small reduction on the cost, but if you cancel any time during the year, you don’t get a refund, even if you only used the service two weeks!
Products used:
Fax service
Mario P.'s review of MetroFax earned a Very Helpful vote
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Hello Mario,
We will be happy to look into this for you. Please message our Social Team at socialsupport@metrofax.com with your account details so that we may address this matter with you right away.
Many thanks,
Metrofax Support Team