My family member died yesterday so what do I think the best thing to do is, yea send flowers. I did this in the morning, paid extra 20.00 to get it to them same day. I get an email from 1800flowers at around 9 p. M they could not deliver the flowers. I was very angry and frustrated but you know what, they still need the flowers. I spend more time, by the end of the call they are pretty much no flowers to send because they are all delivered by the florist. I don't blame the rep, but this should be clearly mentioned on their website before someone orders and waste valuable minutes to try and console a family member.