I placed an order on December 3 and still not received a shipping confirmation as of December 14. I need these ten candles for gifts for co-workers on December 18. I sent an email and a contact through the website and have not received a response. In addition, I called the customer service number and have now been on hold for one hour and 30 minutes.
I will never again shop at Yankee Candle and cannot imagine how they remain in business with such horrible business practices.