Mari K.

North Carolina, United States

Mari's Profile

Reviews 2
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
Profile Views

19

Contributor Level

Total Points

160

Little Playland

Baby

“Charge you before you buy”

4/23/24

They charged my account before I completed my purchase. I wasn't even going to buy the item and they charged my paypal account. I will be disputing the "purchase" of course, but buyer beware, don't even click on their site.

Tip for consumers:
I didn't want to purchase anything, I was just looking at the item and the shipping costs and they charged my account before I completed the purchase.

Value

Comments (0)
33 Views

Helpful (0)

Thank you

U.S. Bank

Banking

“Get your exercise jumping through US Bank's ridiculous hoops”

1/8/24

I have a 401K with US Bank that I am trying to roll over to another institution and its a nightmare. There was a problem with the system the day I went in to process the roll over to the other institution and it would not accept my password. The only way around this was to use the "forgot password" option. This has resulted in 4 days of submitting paperwork and jumping through hoops to get my password reset just to rollover my funds.
My advice to anyone using any of US Bank's systems try to avoid having to reset your passwords at any cost, its an exercise in aggravation.

Tip for consumers:
I don't fault the employees that I have talked to, they have all been very nice and helpful, its the ridiculous rules put into place that drive me crazy. If your system had worked correctly in the first place we would not be having this issue, but its your systems that are faulty that caused this problem and my blood pressure to rise.