I always liked miniinthebox because it's so cheap, although it isn't very good quality, but you can expect that when you see the price. Though I've been meaning to contact them, I really don't understand how you can make a 'ticket' to contact them, its really unclear how to do that.
Update: minion turbo responded very quickly and I really like how they resolved my problem! And that's why I really like miniinthebox too!
Dear Customer,
We sincerely apologize for the inconvenience.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=13306945
Sincerely,
MiniInTheBox Customer Service