- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Hair pieces were ordered on 10/6/2022. On 10/20/2022 I sent Sams Beauty an email requesting status. I was told to check with USPS; once the product is shipped and it gets loss it is on the customer not the company. The customer must track down the package and if it is deemed to be loss they will refund or give you a credit. Customer beware! Do not purchase ANYTHING from this company.
Products used:
Ordered from another company
Marie W.'s review of Sams Beauty earned a Very Helpful vote
Marie hasn’t received any thanks yous.
Marie doesn’t have any fans yet.
Marie isn’t following anybody yet.
Empty.
This company should be shut down. Worst customer service ever, and they will make you jump...
They never refunded my money for an order that I returned nor did they respond to emails...
Marie, We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. I appreciate you making us aware of your negative experience. Thank you, this matter will be brought to our management team in hopes of providing a better experience to our customers.
We appreciate your business and support.