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I placed an order on 11/4/18 final item was received on 1/10/19. More than 2 months, and the slacks I ordered shrunk to 3" ABOVE my ankles in cold water wash... TOTAL WASTE OF $$$ AND TIME. USE THIS SITE WITH CAUTION. EVRYTHING and I mean EVERYTHING is sub-par and runs small
Marie D.'s review of NewChic earned 6 Very Helpful votes
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Dear Marie D.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
The delivery time depends on the countries and the shipping methods, beginning from the shipping date. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.) Sometimes, it may get order delayed due to poor weather conditions, slow customs clearance procedures or other unexpected circumstances, which is beyond our control. We are trying to improve our shipping service as well. Hope for your kindly understanding.
In your case, as the product you have received does not meet the information on the product page, or the item has any quality problems, we suggest you contact our after-sale customer services.
Below is the link.
There we have specific technical staffs to help solve your problem.
https://www.newchic.com/Contact-Us-hc10.html
Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution
Customer Service response time: Within 24 hours
Our customer service tries their best to offer you a reasonable solution.
Thanks.
Best Regards,
Newchic Team