I did a lot of shopping on HQ & when I've had to return something...There was always an excuse.
We didn't get it.or I'll credit your account and it doesn't happen.I've had to pay full Price for items not
Received or returned to the sum of hundreds and hundreds of $$$$...And when I call we received item
And will credit.No credit give...I ask to speak to manager or Supervisor.No manager no Supervisor
For the entire month of sept.or Oct or Nov...This company rips off people...Also, when trying to call wait time is so long.they ask if I want to get call back.no one ever called me back...I've had to call as many as 10 times for an item purchased.and got no where...