Maria R.’s Reviews of ModCloth & more

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Women's Clothing

1/6/22

I purchased a couple items from ModCloth for my daughter for Christmas that I tried to return. According to the return policy returns are allowed within 28 days from when they were shipped. I missed it by a day and they would not allow my returns. Even after I informed them that it was a Xmas gift. All tags are attached. Items are in same condition as I received them.

I have been shopping here for many years. Was told they were bought out and the new company change their return policy. Sadly won't be shopping here again!

Tip for consumers:
Read the reviews. Not the same ModCloth since company was bought out !!

Products used:
Shirts, skirts, accessories

Quality

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Jason B. – ModCloth Rep Over a year old

Hi, Maria. I'm sorry for any frustration regarding our return policy. It has had to change recently due to changes and updates within our systems. I understand your disappointment, and will be sure to share your feedback with the appropriate teams.