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Maria P.

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1 Review by Maria

Abercrombie & Fitch

  • Abercrombie & Fitch

“Item never shipped - customer service didn't help after 2 long calls”
7/7/22
Verified purchase

Ordered 2 items and they never shipped. I called customer service the first time and they noted they would escalate issue. The second time I called, there was no record of my first call and the items I originally wanted were sold out. The representative said there was nothing they could do. Horrible customer service. I was happy to have found a revamped Abercrombie after years of not shopping there. Once again, I will stop buying from Abercrombie.

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