My initial review is below- I did try again, three times in total. They are accommodating in that you get a 'credit' and can buy something else- sounds OK, until even on your third try you get incorrect sizing! You definitely want to go by measurements, not sizing, but even that is inaccurate! The first dress was ordered according to my measurements- it was small and did not button. The second dress, ordered BIGGER than my measurements, and - I kid you not- it was 8 inches smaller! I am a size 16 in the US, the dress fit my size 6 friend- she gets to enjoy it, happy for her. Third attempt, I decide to try a more expensive designer, hoping for better accuracy- it was better, but still not correct, and this new dress was in no way cuter than my first two choices which made me sad. Now I'm tired of trying, so I request to get my money back, due to incorrect measurements THREE times! They said ok, but I had to pay to ship it back! I don't get why I have to pay to ship something back when THEY sent me an item that was not accurately sized! So- thank goodness for PayPal- got them involved and got my money back. I'm done. I love the designs, and in theory, this should be an AMAZING shopping site... But they need to seriously work on the accuracy of their sizing. I don't mind that the sizes don't line up to US sizes, I just want the measurements to be accurate!
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When I initially found this website, I thought it was so exciting! There are a ton of very different styles to choose from, and the prices are reasonable. I fell in love with a dress, they put the red version on sale, I ordered it, and then it turned out they no longer had it in stock. They gave me the option to choose something else, but I initially didn't realize it, and so in the end they refunded the money (the policy was that they would refund if they didn't hear otherwise from me in 3 days, and they did!). So far so fine (although I was sad I didn't get the dress I had fallen in love with).
I found another dress I loved - but there were inconsistencies between what was pictured, and the measurements that were given - overall, a dress that's about 38" in length hits most models about an inch or two above the knee, which is where this dress seemed to hit as pictured, but the listing said 36", which is much higher, too high for me typically. I tried to get clarification, but that did not work AT ALL - their email process is not efficient, both because they take a good while to get back to you, and then also they don't quite answer what you ask (I imagine language issues). I was a bit miffed at the whole thing.
However, along came another dress I liked! I measured myself - even asked my tailor to do it so I knew I'd done it right, and I picked the size according to my measurements. I ordered it and crossed my fingers. And the dress arrived fairly quickly, to my surprise! Given how much I'd heard about delays, I was willing to wait for a bit - customs is a bit out of their control, and so it would just be what it was - but it came very quickly!
I eagerly opened my package - here's the good and the bad:
Pros:
1 - the quick shipping (which seems hit or miss)
2 - the colors were exactly as expected! And
3 - the fabric was great!
4 - the construction was good - some extra threads here and there, but nothing a quick snip didn't fix and nothing falling apart. Quality seams, and quality hems
However - the negatives:
1 - first of all, there was a bit of a weird odor - it could have been during the travel that it picked it up, but regardless, it wasn't great. Aired it out though, and it's lost the bad smell.
2 - most disappointing: THE MEASUREMENTS WERE NOT RIGHT! I was so bummed - I had specifically measured my bust, and the dress would not close (it's button front), at least not without huge gaps. I was extremely disappointed
3 - the 'waist' was all the way up right under my bust! Kinda like a maternity dress! This means the fit had not been appropriately altered for the larger bust measurement (that they didn't even get quite right)
All in all - I am sad, because I really love that dress. It's impossible to tailor it because it would need to get bigger in the bust-line, at least - and the maternity-like issue would still be there, anyway. Obviously it had to be returned. So about the return:
They actually answered me relatively quickly, and gave me some options to consider, all in all, the service this time around has been much better than when I inquired about that other dress with measurements that didn't quite match the picture. The transaction part of this, as a whole, has been above-board and relatively pain-free, quite honestly. It unfortunately has not yet yielded a wearable dress, but I'm not sure why people say they are a fraud - they aren't efficient, they don't quite seem to know what it takes to fully alter a design as you go up in size, and their measurements aren't perfect - but no fraud.
So my take-aways are as follows:
1 - don't assume measurements will be accurate, this means:
2 - you'll probably have to deal with returns/exchanges, this is tough because
3 - you are dealing with folks in China and there is a bit of a language issue, but.
4 - they are ultimately trying very hard to be accommodating and build their business, which in the end is...
5 - a pretty cool collection of pretty unique styles you don't find every day here in the US so...
6 - I'll consider ordering a size up from what *should* fit me, taking into account the style of the dress to avoid potential issues in sizing, and know from the get-go that I'll *probably* need to apply a bit of tailoring.
Is it worth it? Well - in a world where everyone knows exactly where you got your clothes from because everyone shops at the exact same stores here in the US- I think it is worth another go. For me, the fact that they are trying hard to be accommodating is a winner, so I personally will give them another go. In truth, even US stores have become so size-inaccurate that I often have to buy up to three different size to find what fits - it's just easier since they are here in the US and have very efficient return processes - but it's taken them a while to get there, so I think StyleWe deserves a bit of a chance to get there as well! Good luck with your purchase!