I consider myself a Zulily expert as someone who spends approximately $1000 a month on the website. Yes, it is true it takes a long time for your order to arrive but Zulily clearly states how long each manufacturer takes to ship and where its coming from which is also a consideration. While there general policy is to give a store credit for returned items I have been reimbursed when they really let me down with substandard merchandise or damaged products.
Since becoming a Zulily fanatic my work wardrobe has become the envy of my coworkers and attire I feel fantastic in! I can go 4 months without repeating clothes because they are so affordable!
My only concern is their method of shipping. The United States Postal Service Innovations which has lost my packages several times or left it laying in a post office for days on end. I find it to be an extremely unreliable method of shipping particularly for the amount of money that I spend on the website.