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I've been on there site for a solid 3 days and nights and still have not been able to get in. It says my wait time is over 5 hours, then it goes down to 1 hour 12 minutes then goes back to 5 hours when my WiFi shuts off. No wonder so many can't get there unemployment. This is nuts! The don't have the staff for the contracts they take on. Don't use them.
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Marian D.'s review of ID.me earned 8 Very Helpful votes
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Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team