I had ordered 2 clearance tops... one light blue and one black. After using my coupon the shirts came to $4.99 each. A week or so later they had a white one that they hadn't shown before just like the other two. I called and ordered it and explained I had two other colors but white was not one of the colors. The coupon was expired but the rep talked to her manager over her and came back and said they would honor $4.99 on the white one. She said she would put a message on the order to make sure. Well they charged me $11.99 I called today and spoke with Grace and she said it was a misunderstanding. It was not a misunderstanding. It was a lie unless they call me back and explain the problem. Which they did not do.
I was honest and I expected for them to follow through. :(