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I thought I cancelled it, but it looks like I did not.
The reason is that when I click on cancel membership, I am taken to the next page with no clear sign it isn't done. Even though there is no clear sign you need to scroll down to continue cancelling, it's still needed.
Why can't you be more honest about this process, detailing everything one needs to do, so nothing like this happens? I am sure I am not the only one with this problem, check out this article: https://the-digital-reader.com/2015/07/03/psa-have-you-cancelled-your-account-at-scribd-you-might-want-to-double-check-that/.
Marian B.'s review of Scribd earned 7 Very Helpful votes
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Hi Marian - To confirm, when you cancel your subscription with us you will immediately receive a confirmation email of the cancellation to your primary email address on file. If you did not receive this confirmation email from us, then the subscription cancellation was not completed by you. We make this very clear in our cancellation guide, found here: https://support.scribd.com/hc/en-us/articles/210134046-How-to-cancel-your-premium-membership
As always, if you need additional assistance, our support team is more than happy to help. If you haven't already, please email us at help@scribd.com and update your review with your ticket number. We can have someone follow-up with you right away. Thanks!