Maria M.

My partner (a tutor) just told me that this plea for positive feedback was sent to all their tutors by the company. I'm very uncomfortable that this sort of thing should be happening: shame on you First Tutors.
Better to try to listen more carefully to your customers and address the issues that have been flagged by them.________

Dear ##tutor_name##,
It has recently come to our attention that an external review site Site Jabber, is displaying some concerning reviews in relation to the First Tutors business.
Our understanding is that this website does not have any form of verification process to ensure reviews are genuine and we believe the majority of these ratings are not in relation to an actual buying or customer service experience with the First Tutors platform.
If you have had a positive experience with First Tutors, we would greatly appreciate your feedback on Site Jabber. This should help give our customers and your potential leads a true reflection of how First Tutors operates.
You can leave a review by clicking the link below:
https://www.sitejabber.com/reviews/firsttutors.com
Many thanks for your support of First Tutors
Kind regards,
First Tutors