I regret everything about this. I used this service because I had so many obligations at the same time. The first writer did not write the paper according to my topic. The second writer used 12 hours to write 300 words when I requested 550, and this was apparently set as "urgent". The whole thing took about 29 hours. I missed my deadline and every time I made contact with the support service all they could say was: "how much time can you give us?". When I gave them a time none of the writers did meet this deadline. I do not recommend this service at all.
Dear Maria, thank you very much for this feedback. We clearly understand your point. We wish it has not turned out this way. We want to assure you we will take all necessary measures and nothing like this will ever happen again. Please, believe that this is not the way we usually work as we have around 90% Customers' satisfaction rate that speaks for itself. As for now, your case is under investigation by our Quality Assurance department as we agreed. Once it is completed we will contact you to discuss the resolution.
Thank you.