Maria k.

I ordered candle operas for my daughters sweet 16. I paid for two day shipping as I needed them ASAP. When they arrived 4 were broken out of the 18. I needed 17 as I was using them for the lighting of her candles. When I called the company I asked that they replace the 4 that were broken but I needed them to ship overnight. They refused to pay for the shipping and all they could do was ship them regular ground and I would receive them 3 days after my daughters party. I explained to them the situations and that when they shipped them they nowhere specified on the box that it was fragile merchandise in the box. I was desperate as my daughters party was in two days and I paid for the shipping only that when the replacements came 2 were broken again. The worst company to deal with you can only reach someone online who takes 15 min to respond to each question. NEVER AGAIN will I order anything from them.